Privacy Policy

Last updated:

1. Introduction

Fitnessmove ("we," "us," or "our") operates the website fitnessmove.top. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect

Contact Form Data

When you submit our contact form, we collect: name, email address, and message content. This information is used solely to respond to your enquiry and provide the services you request.

Automatic Information

Our web server automatically records: IP address, browser type, device type, pages visited, timestamps, and referrer URL. We use this data to understand site usage patterns and improve our services.

Cookies

We use cookies to store your consent preferences and analytics data. See our Cookie Policy for details.

3. How We Use Your Information

We process your personal data for these purposes:

Responding to your contact form submissions
Providing educational resources and consultations
Improving our website functionality and user experience
Complying with legal obligations
Analysing site usage through Google Analytics

4. Legal Basis for Processing (GDPR Article 6)

We process personal data under these legal bases:

Contractual necessity: Delivering services you've requested (consultations, resources)
Legitimate interests: Improving our services, preventing misuse, analysing site analytics
Consent: For marketing communications and optional analytics (obtained via cookie consent)
Legal obligation: Complying with UK law and GDPR requirements

5. Third-Party Services

Google Analytics: We use Google Analytics to understand site usage. Google processes your data under its own privacy policies. You can opt out via Google's opt-out browser extension or through our cookie settings.

Google Ads Conversion Tracking: If you reach our site via Google Ads, we use Google's conversion tracking to measure advertising effectiveness. This requires your consent via Consent Mode v2.

Google Maps: Our contact page embeds Google Maps. Google processes location data according to its privacy policy.

6. Data Retention

Contact form data is retained for 12 months or until we've resolved your enquiry, whichever is longer. Analytics data is retained for 14 months. Cookies are retained according to their expiration settings, typically 6-12 months.

7. Your Data Rights (GDPR)

Under GDPR, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data (right to be forgotten)
Restriction: Limit how we process your data
Portability: Receive your data in portable format
Objection: Object to certain processing activities
Complaint: Lodge a complaint with your supervisory authority (ICO in UK)

To exercise these rights, contact us at info@fitnessmove.top.

8. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted staff access. However, no method is 100% secure. We encourage you to use strong passwords and protect your account information.

9. International Data Transfers

Your data is primarily processed within the UK/EU. Where third-party services transfer data internationally, we ensure appropriate safeguards under GDPR Chapter V (Standard Contractual Clauses).

10. Children's Privacy

Our services are not intentionally directed to children under 13. If we discover we've collected data from a child under 13, we will delete it immediately. Parents or guardians concerned about data collection should contact us.

11. Policy Updates

We may update this policy. Material changes will be notified to you. Your continued use of our site constitutes acceptance of updated policies.

12. Contact Us

For privacy enquiries, contact:
Active Pathways Ltd
High Street 125, Oxford OX1 4AN
Email: info@fitnessmove.top
Phone: +44 1865 503847